Our AgileSourcing encompasses four customer-centric engagement methods: 

1. Managed Resourcing:

Adroitent offers a comprehensive Managed Resourcing service, providing customers with highly qualified resources tailored to specific skill sets and experience levels. We take complete responsibility for deploying these associates as consultants on client-managed projects, ensuring seamless integration and optimal performance.

Key Features:

• Dedicated account manager: A single POC to ensure seamless communication and service delivery
• Ramp-up on requirements: Quick and efficient scaling to meet project demands and timelines
• Initial screening: Thorough assessment of technical skills, communication abilities, and personality traits of the resources to match customer needs
• Attrition management: Proactive strategies to manage attrition and maintain continuity
• Resourcing metrics tracking: Continuous monitoring of resource performance and metrics
• Location agnostic: Flexibility to provide resources onsite, offshore, or remotely as per the need

Our Managed Resourcing method is designed to provide customers with the best talent, tailored to their specific needs, while ensuring efficiency, reliability, and flexibility.

2. Project Outsourcing

Adroitent specializes in executing and delivering IT projects, either partially or fully, based on customer specifications and expectations. We ensure seamless project management and delivery through our dedicated approach and expertise.

Key Features:

• Delivery responsibility: Adroitent assumes full responsibility for project execution and delivery
• Dedicated technical delivery manager: We provide a dedicated technical delivery manager to overview the project needs and requirements
• Comprehensive delivery ownership: This includes due diligence, knowledge transfer, thorough documentation, and efficient ramp-up on requirements
• Continuous improvement and value add: We focus on enhancing processes, technology, and functionality to deliver ongoing value
• Flexible project phasing: Our processes support smooth entry and exit at any phase of the project lifecycle
• Project metrics tracking: Continuous monitoring and analysis of performance metrics to ensure quality and timeliness of deliverables
• Secure infrastructure and business continuity planning: Robust infrastructure and continuity plans to ensure secure and uninterrupted project delivery

Adroitent’s Project Outsourcing engagement method is designed to provide customers with reliable, efficient, and innovative solutions, ensuring successful project outcomes and customer satisfaction.

3. Shared Services:

Adroitent offers Shared Services, allowing multiple customers to leverage our extensive IT skills and expertise. This approach enhances efficiency, reduces costs, and improves service quality through efficient resource sharing between different customers based on the need.

Key Features:

• Scalable resource pool: Access to a highly scalable pool of resources with extensive knowledge in both functional, and latest AI technologies
• Streamlined operations: Efficient and smooth operational processes for better management and performance
• Automation for productivity: Implementation of automation tools to significantly increase productivity
• Improved service quality: Ensure high-quality services through expert management and execution
• Standardization: Adopt industry-leading processes and standards across services to ensure consistency and reliability
• Performance measurement: Service Level Agreements (SLAs) in place to measure and ensure performance standards
• Secure infrastructure and business continuity planning: Robust and secure infrastructure with comprehensive business continuity plans to ensure uninterrupted service delivery

Our Shared Services include Help desk support, DevOps, Business Analyst/Scrum Master activities, and ERP/SaaS support in areas such as SAP and SiteCore, Kentico, etc. all designed to provide customers with efficient, cost-effective, and high-quality IT services.

4. Competence-driven Technology Practice/Center:

Adroitent takes complete responsibility for setting up and managing comprehensive end-to-end area of solution expertise, ensuring seamless operation and high-quality outcomes.

Key Features:

• Complete project and application support: Execution of end-to-end project and application support engagements.
• Dedicated competence centers: Establishment of specialized centers based on specific technology stacks such as Java, Microsoft, SAP, ServiceNow, Data and AI, Cloud, etc.
• Dedicated program management team: A specialized team to manage programs, ensuring alignment with customer objectives and efficient execution.
• Knowledge management and metrics portals: Implementation of portals for effective knowledge management and performance metrics tracking.
• Secure infrastructure and business continuity planning: Robust infrastructure and business continuity plans to ensure secure and uninterrupted operations.
• Engineer incubation center: We help to develop competence-driven centers for testing, training, engaging, maturing, etc. to meet customer project demands.

Some examples of our competence-driven practices include establishing and managing a customer’s software Quality Assurance practice, creating an AI Center of Excellence (CoE) to execute high-impact AI projects, etc.,. Adroitent’s AgileSourcing ensures that our customers receive tailored, high-quality solutions that align with their specific business needs and objectives.