Adroitent Global Capability Center (GCC) Solutions
Transforming Enterprises' Business Operations and Driving Global Growth with Adroitent GCC Solutions
What are Global Capability Centers (GCCs)?
Global Capability Centers (GCCs) are a type of business operation set up by a multinational corporation (MNC) in a foreign country. GCCs are centralized hubs setup by companies in talent-rich locations to run critical capabilities such as Software product engineering, Cloud operations, Data & AI, Cybersecurity, Finance/HR shared services, and customer operations. GCCs are wholly owned and managed by the parent company; their primary purpose is to access a global talent pool, drive innovation, and serve as a strategic extension of the MNC’s global operations.
GCCs, also known as Global In-house Centers (GICs) or Global Delivery Centers (GDCs), are offshore subsidiaries established by MNCs in countries like India, Eastern Europe, and Southeast Asia to leverage global talent and drive business operations beyond their home markets. They are strategic hubs that empower enterprises to optimize global operations, enhance competitiveness, and drive innovation by leveraging access to specialized talent, advanced technologies, and standardized processes.
What are the common operating models for GCCs?
- Captive
- Build–Operate–Transfer (BOT)
- Hybrid
GCCs deliver:
- Operational Efficiency & Agility:
Standardized processes and centralized services enable seamless integration across geographies, reducing costs and accelerating decision-making. - Enhanced Competitiveness:
Access to a global talent pool and cutting-edge technologies helps enterprises stay ahead of market trends and respond quickly to dynamic business challenges. - Innovation & Digital Transformation:
GCCs serve as incubators for innovation, allowing companies to unlock new business growth opportunities, drive digital transformation, and strengthen their global presence in today’s competitive landscape.
Adroitent is your right GCC Partner
With over 18 years of expertise in IT and AI-driven solutions, Adroitent stands out as the ideal partner to help enterprises establish and optimize their GCCs.
Our Comprehensive Capabilities Include :
- Deep Domain Expertise:
Backed by 5000+ person-years of IT services expertise in areas such as AI, software engineering, ERP & SaaS, Cloud, data analytics, and business intelligence, Adroitent delivers solutions that are both innovative and reliable. - Scalable Workforce Solutions:
Our global talent pools and AI-powered talent management ensure rapid team ramp-up and seamless scaling of operations, meeting the evolving needs of digital enterprises. - AgileSourcing Engagement Model:
With a proven AgileSourcing framework, we integrate people, processes, and technology to offer four customer-centric engagement methods ensuring that GCCs are established, managed, and optimized effectively.
- Cutting-Edge AI-Powered Solutions:
Through our DROIT platform and other AI-driven tools, we accelerate software development, enhance enterprises’ decision-making with data-driven insights, and improve operational efficiency.
By partnering with Adroitent, enterprises can confidently establish GCCs that not only streamline onshore and offshore operations but also unlock sustainable growth and digital transformation. Adroitent tailored GCC solutions are designed to meet the rigorous demands of today’s global business environment, making us the preferred partner for forward-thinking enterprises.
