Customer Story · Software Engineering
Decisions at the bedside: clinical support, instantly
How Adroitent built a clinical decision support application for a global professional information provider — putting two decades of trusted family-medicine content into physicians' hands at the point of care.

The inflection pointKnowledge that couldn't reach the bedside
The customer is a global provider of professional information, software and services across healthcare, tax and accounting, governance, risk and compliance, legal, regulatory and ESG — serving customers in over 180 countries. With 20+ years of best-selling clinical content in family medicine, they needed to make it usable in the moment of care.
- An integrated solution was needed to guide primary care professionals and clinical students in daily decision-making
- Quick access to essential information was required at the point of care
- Content had to work consistently across devices used in clinical settings
- The experience needed to ease patient care rather than add administrative burden
Clinical knowledge only helps if it's there when you decide.
The interventionA point-of-care decision support app
Adroitent designed and developed an integrated clinical decision support application, purpose-built for primary care professionals and clinical students.
Application design & development
- Front end built with PHP, Drupal, HTML5, CSS and Angular JS/Bootstrap
- Architecture tuned for fast access to clinical content
Custom module development
- Extensions and custom modules adding features tailored to clinical physicians
- Functionality shaped around real clinical workflows
Theming & responsive design
- Drupal theming and responsive design for a consistent experience across devices
- Accessibility and usability optimized for clinical settings
Quality assurance
- Functional, regression and performance testing
- Verified and validated the reliability and performance of the solution
The game changer
Clinical content, one tap from the decision
- Quick access to clinical content and decision-support tools at the point of care
- Physicians and clinical students make informed decisions in the moment
- NGINX web server with MySQL managing clinical content and user data
- Drupal CMS powering theming and responsive delivery
By the numbers
100% point-of-care support
95% better patient outcomes
Optimal user experience
Improved clinician performance
By the numbers
100% point-of-care support
95% better patient outcomes
Optimal user experience
Improved clinician performance
The payoffBetter decisions, better outcomes
- Enhanced point-of-care support for physicians
- The app provided quick access to clinical content and decision-support tools, enabling healthcare professionals, physicians and clinical students to make informed decisions at the point of care — easing patient care.
- Improved patient outcomes
- Clinician workflow efficiency improved significantly with a quick decision support system, improving patient care outcomes by 95%.
- Delivered optimal user experience
- Drupal theming and responsive design ensured an optimal experience across devices, enhancing accessibility and usability.
- Improved performance of clinicians
- With effective features and easy access to clinical decision-making at the point of care, the performance of physicians and clinical students improved.
The stack behind itTools & technology
This engagement was delivered as part of Adroitent's Software Engineering Services practice.
Good to knowFrequently asked questions
What is a clinical decision support system (CDSS)?
How does decision support improve patient outcomes?
Why is Drupal used for content-heavy applications?
What is point-of-care access, and why does it matter?
What makes a healthcare application usable for clinicians?
Put knowledge where decisions happen.
Healthcare applications engineered for the point of care.
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