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Empowering Modernization of Healthcare Applications for a Leading Global Healthcare Technology Solutions Provider in the US

Modernization of Healthcare Applications for Cerner Healthcare Technology Provider

About Customer Our Customer is a global leader in health information technology, dedicated to advancing healthcare delivery and improving the health of communities worldwide. The organization serves over 27,000 facilities globally, including more than 2,650 hospitals, 3,750 physician practices, 40 employer sites, and 1,600 retail pharmacies. By delivering integrated clinical and financial platforms, Cerner empowers healthcare providers streamline operations and manage revenue cycles efficiently through innovative technology. Customer Challenges As a massive global entity, Cerner faced the complex task of evolving its legacy systems to meet modern healthcare standards. Key challenges included: Legacy Systems Transformation: A large portfolio of legacy Visual Basic applications required migration to a more scalable, efficient, and future-ready platform. Interoperability Challenges: There were significant gaps in seamless data exchange across clinical, financial, and enterprise systems, necessitating the adoption of advanced integration capabilities. Application Modernization Needs: Critical applications, including inpatient pharmacy and registration modules within the Customer’s Millennium Suite, required a structured modernization approach to enhance functionality and performance. Reliability and Performance Assurance: Mission-critical production applications needed strengthened operational oversight to ensure high availability, stability, and optimal performance. Solution Delivered by Adroitent Adroitent played a pivotal role in the architecture, design, and integration of core solutions within the Cerner ecosystem. Key contributions included: Design, and development: Led architecture, design, development, quality certification, integration, and support for multiple core solutions within the Customer’s Healthcare ecosystem. Modernization approach: Defined target architectures for mission-critical uplift programs and successfully migrated legacy Visual Basic applications to the .NET platform that improved the scalability, performance, and maintainability. Teams also played a key role in defining the target architecture for multiple mission-critical uplift programs such as Inpatient Pharmacy and Registration from their Healthcare Millennium Suite. Interoperability & API development: Designed and implemented healthcare integrations using HL7 and FHIR standards. This included building FHIR-based RESTful APIs to support both modern and legacy hybrid integration scenarios. Quality engineering: Developed custom quality certification and testing tools to strengthen automated quality control. Ensured system stabilization by conducting rigorous performance and memory testing and resolved root-cause issues through crash analysis to ensure system stability. Crash analysis and performance tuning: Stabilized mission-critical applications through in-depth crash analysis, performance tuning, and root-cause resolution to ensure production reliability. Agile methodology: Adopted Agile practices, delivering features through structured sprint cycles to ensure timely implementation, continuous feedback, and iterative improvement. Adroitent maintained a long-standing, high-capacity partnership with the customer to ensure the continued stability and seamless operation of their mission-critical systems. Duration of involvement: 10+ Years Team size: 45+ specialized professionals Methodology: Agile Tools & Technology Leveraged Adroitent leveraged a comprehensive suite of healthcare and enterprise technologies to deliver the engagement effectively. Standards: Secure network protocols, HL7/DICOM standards, FHIR R4, CDA, and X12 (EDI) Frameworks: SMART on FHIR, .NET Platform. Middleware/Engines: Open Engine, Mirth, Rhapsody, and Cloverleaf. Security: OAuth 2.0, TLS/SSL, and Token-based exchange. Business Outcomes Enhanced scalability: Successful migration to .NET improved the performance and maintainability of the customer’s critical healthcare applications. Seamless interoperability: Enabled unified data flow across labs, radiology, pharmacy, and external devices via standardized FHIR and HL7 interfaces. Improved quality & reliability: Automated quality control and root-cause resolution led to stabilized production environments for mission-critical apps. Clinician-centric results: Modernized UIs (PowerChart) and streamlined clinical workflows allowed physicians to focus on patient care rather than the underlying technology.

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Modernizing and Maintaining a Legacy Platform

Modernizing and Maintaining a Legacy Legal Management System

About the Customer The customer is a leading legal management software provider, offering enterprise-grade solutions to multiple legal firms. They are a prominent provider of financial and practice management software and has been empowering law firms for over four decades. They develop software for mid-sized law firms that enhances workflow efficiency and maximizes financial performance. Business Challenge The customer’s core application, LMS spans multiple layers and versions, built on legacy platforms like IBM AS/400 with RPG and LANSA for back-end processing, and PowerBuilder and Java for front-end display and reporting. The customer needed ongoing maintenance and modernization support for a complex, multi-layered LMS environment (LMS 4, LMS 5, and LMS Plus). They also faced a major US regulatory requirement to revamp 1099 tax reporting formats (MISC, NEC) from PDF to CSV. Key challenges included Maintaining LMS 4 (legacy RPG/LANSA system) Supporting feature enhancements across LMS 4, LMS 5, and LMS Plus Integrating compliance-driven changes within short timelines Managing multi-channel communication and ticket lifecycle via Zendesk & Jira Navigating VPN access/security issues while collaborating remotely Solution Delivered by Adroitent Adroitent provided end-to-end ownership of modernizing, support and enhancement activities across all LMS layers of the customer’s system. Feasibility analysis: Initially a full lifecycle delivery with Feasibility analysis was taken up for code change (RPG, LANSA) and new feature addition for LMS Plus. Testing process: Unit testing, System Integration testing, and User Acceptance Testing were done in coordination with the product owner. Bug fixes were successfully done with issue resolutions at every stage. All peripheral applications were tested end-to-end. 1099 Tax Reporting Overhaul: Rebuilt tax form logic, shifted output format from PDF to CSV, ensured compliance with latest U.S. Government Standards. Adopted Agile practices: Daily updates for SCRUM ceremonies involving sprint planning, backlog refinement, and direct customer communication were a part of the project activities. Technologies & Tools Used Back-end Development: RPG, Control Language (CL), LANSA Front-end Layers: PowerBuilder, Java Ticketing & Collaboration: Zendesk, Jira, Confluence Testing tools: Selenium Business Outcomes Ensured business continuity for LMS platform with proactive maintenance Successfully delivered 1099 compliance project within 2.5 months across LMS 4 & LMS 5 Improved collaboration and visibility using Jira and Confluence workflows Streamlined ticket lifecycle from Zendesk to resolution with full ownership Resolved critical VPN access issues, ensuring secure and seamless remote support Strengthened trust with the customer through consistent delivery and rapid response to production issues enhancing the performance and operational efficiency

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