Managed Resourcing Helped a Japanese Technology and Consulting Firm Improve Operational Efficiency and Optimize Cost Savings for their GCC
About the Customer
The customer is a global consulting firm specializing in management and technology. Their core focus areas include digital operations, infrastructure solutions, data management, application modernization and management, as well as multi-cloud acceleration.
Key Business Outcomes
Scalable engagement model supported the strategic growth initiatives of the customer. | Improved operational efficiency with streamlined operations and service delivery. |
Customer’s Business Need
The customer was seeking a technology partner capable of supporting their global expansion plans by providing a pool of skilled professionals across a range of technologies to deliver their services to its customers.
The customer encountered significant obstacles in scaling their talent acquisition efforts to keep pace with their aggressive growth objectives. To support their business growth objectives, the customer collaborated with Adroitent through its Managed Resourcing approach under the AgileSourcing Engagement Model, enabling the scaling of their global operations within the Global Capability Center (GCC).
Solution Delivered by Adroitent
Adroitent delivered a comprehensive managed resourcing solution through the AgileSourcing Solution Framework (including the AgileSourcing Model and AgileSourcing Solution Enablers), addressing all of the customer’s resource needs. This involved sourcing and recruiting top-tier talent for the customer across diverse skill sets and technologies. Adroitent facilitated the placement of the right resources using its AI-driven talent management platform (AATMa – Adroitent Advanced Talent Management Platform), built on the proven AgileSourcing Solution Framework for the GCC.
Major services delivered as a part of Managed Resourcing:
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Resource ramp-up process
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Activities/Services overview
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Skill Set catered to
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Gather forecast of resource requirements
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Dedicated Account Manager
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Cross platform Developers - .Net, Java, MEAN and others
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Understand requirements
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Continuous improvement through feedback
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Testers – Manual and Automation
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Screen profiles internally on communication, attitude, and other specifications
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Knowledge sharing on customer requirements
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Bigdata
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Perform reference checks
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Training on technology and soft skills
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Biztalk
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Perform background verification
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Handle team concerns
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Data Modeller
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On-boarding coordination
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Team motivation
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Dashboard and Metrics
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Talend, Cloud , Power Builder, SAP
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Business outcomes:
Access to a diverse and skilled talent pool: Adroitent provided the customer with access to a broad spectrum of highly skilled professionals, fostering innovation, enhancing global operational capabilities, and helped the customer gain a competitive edge.
Streamlined contract and resource management: The engagement included seamless contract administration, efficient payroll processing, comprehensive benefits management, and proactive handling of resource ramp-up and ramp-down cycles, ensuring business agility.
Agility to adapt to market conditions: By leveraging a responsive and high-performing talent pool, the customer was able to swiftly respond to evolving market demands, capitalize on emerging opportunities, and consistently deliver exceptional value to their end clients.
Supported business growth and expansion: Adroitent’s scalable engagement model supported the strategic growth initiatives of the customer.
Improved operational efficiency: Streamlined operations and service delivery improved the operational efficiency for the customer
