About Customer
Cerner is a global leader in health information technology, dedicated to advancing healthcare delivery and improving the health of communities worldwide. The organization serves over 27,000 facilities globally, including more than 2,650 hospitals, 3,750 physician practices, 40 employer sites, and 1,600 retail pharmacies. By delivering integrated clinical and financial platforms, Cerner empowers healthcare providers streamline operations and manage revenue cycles efficiently through innovative technology.
Customer Challenges
As a massive global entity, Cerner faced the complex task of evolving its legacy systems to meet modern healthcare standards. Key challenges included:
- Legacy Systems Transformation: A large portfolio of legacy Visual Basic applications required migration to a more scalable, efficient, and future-ready platform.
- Interoperability Challenges: There were significant gaps in seamless data exchange across clinical, financial, and enterprise systems, necessitating the adoption of advanced integration capabilities.
- Application Modernization Needs: Critical applications, including inpatient pharmacy and registration modules within the Customer’s Millennium Suite, required a structured modernization approach to enhance functionality and performance.
- Reliability and Performance Assurance: Mission-critical production applications needed strengthened operational oversight to ensure high availability, stability, and optimal performance.
Solution Delivered by Adroitent
Adroitent played a pivotal role in the architecture, design, and integration of core solutions within the Cerner ecosystem. Key contributions included:
- Design, and development: Led architecture, design, development, quality certification, integration, and support for multiple core solutions within the Customer’s Healthcare ecosystem.
- Modernization approach: Defined target architectures for mission-critical uplift programs and successfully migrated legacy Visual Basic applications to the .NET platform that improved the scalability, performance, and maintainability. Teams also played a key role in defining the target architecture for multiple mission-critical uplift programs such as Inpatient Pharmacy and Registration from their Healthcare Millennium Suite.
- Interoperability & API development: Designed and implemented healthcare integrations using HL7 and FHIR standards. This included building FHIR-based RESTful APIs to support both modern and legacy hybrid integration scenarios.
- Quality engineering: Developed custom quality certification and testing tools to strengthen automated quality control. Ensured system stabilization by conducting rigorous performance and memory testing and resolved root-cause issues through crash analysis to ensure system stability.
- Crash analysis and performance tuning: Stabilized mission-critical applications through in-depth crash analysis, performance tuning, and root-cause resolution to ensure production reliability.
- Agile methodology: Adopted Agile practices, delivering features through structured sprint cycles to ensure timely implementation, continuous feedback, and iterative improvement.
Adroitent maintained a long-standing, high-capacity partnership with the customer to ensure the continued stability and seamless operation of their mission-critical systems.
- Duration of involvement: 10+ Years
- Team size: 45+ specialized professionals
- Methodology: Agile
Tools & Technology Leveraged
Adroitent leveraged a comprehensive suite of healthcare and enterprise technologies to deliver the engagement effectively.
- Standards: Secure network protocols, HL7/DICOM standards, FHIR R4, CDA, and X12 (EDI)
- Frameworks: SMART on FHIR, .NET Platform.
- Middleware/Engines: Open Engine, Mirth, Rhapsody, and Cloverleaf.
- Security: OAuth 2.0, TLS/SSL, and Token-based exchange.
Business Outcomes
- Enhanced scalability: Successful migration to .NET improved the performance and maintainability of the customer’s critical healthcare applications.
- Seamless interoperability: Enabled unified data flow across labs, radiology, pharmacy, and external devices via standardized FHIR and HL7 interfaces.
- Improved quality & reliability: Automated quality control and root-cause resolution led to stabilized production environments for mission-critical apps.
- Clinician-centric results: Modernized UIs (PowerChart) and streamlined clinical workflows allowed physicians to focus on patient care rather than the underlying technology.
